Assessment Link
https://millennialnxtalentstream.base44.app/self-assessment?assessment=6a5f398205aad793f7d67c68&candidate=CANDIDATE_ID
Assessment Questions (9)
Candidate Results
Lucan Hill
View Profile →The candidate lacks the essential B2B experience and industry-specific knowledge required for this high-level sales role. While they demonstrate a strong work ethic and potential in retail sales, their background does not align with the technical and strategic demands of Managed Print Services.
✓ Strengths
- •Proven ability to generate high revenue in a fast-paced retail environment
- •Self-motivated with a strong desire to learn and grow
- •Familiarity with CRM and ERP software concepts like Sage 300
- •Customer-centric approach to relationship building and problem-solving
⚠ Risks
- •Complete lack of B2B sales experience required by the job description
- •Primary experience is inbound/retail, whereas this role requires aggressive outbound prospecting
- •Inadequate technical understanding of print fleet management or document workflow solutions
- •Did not provide answers to key competency questions regarding pipeline management and cold calling
View Raw Answers
Please describe your experience in B2B sales specifically within the office automation, managed print services, or ICT sectors.
I have little experience in B2B sales but 3 years of B2C sales experience. This month alone i have sold over half a million rands in furniture. Quoting, managing credit notes. Most of my experience comes from inbound calls and leads less so outbound however i’m eager to learn and exceed expectations. I have worked with Sage 300 to monitor analytics and sales.
Provide an example of a complex solution you sold to a client that required identifying operational challenges and delivering a tailored technology proposal.
A customer really wanted a specific set of furniture that required a covered patio, however their patio was uncovered. I pitched 4 different options that would allow them to buy that set. “Buy an umbrella or pergola with the furniture or alternatively you buy some maintenance products aswell as covers for the furniture. They ended up going with a Pergola which doubled the sale cost.
How would you rate your proficiency in identifying and converting new business opportunities through cold calling and active prospecting?
Rating: ★★★☆☆ (3/5)
How would you rate your ability to manage and accurately forecast a sales pipeline using CRM software?
Rating: ★★★☆☆ (3/5)
Rate your comfort level with consultative selling, specifically in identifying cost-saving initiatives for a client's document workflow.
Rating: ★★★★☆ (4/5)
How do you approach building and maintaining long-term relationships with key decision-makers after an initial sale is closed?
Suggest products that help with immediate pain points rather than give the customer an option i know would be bad for them and what their standards are. Schedule Quarterly Business reviews and share performance statuses with the decision-makers. Adapting to their preferred means of communication. Address querys or any questions regarding the product with haste and due diligence.
What is your process for conducting a site survey and translating the findings into a professional proposal for print fleet optimization?
Firstly some research would be done to make sure goals align. Conduct a floor plan, see what printers the company is using and use my knowledge to capture any necessary data such as, serial numbers, ownership status (owned or leased). Ask heads of departments for any pain points and daily workflows that i may be able to help improve. Calculate Total cost of ownership of the companys hardware.
What specifically attracts you to the Office Automation industry and this role with our client?
Look to further improve my skills as a sales person and provide meaningful value to the work space and future prospects.
How do you maintain your drive and remain results-oriented when facing long sales cycles or competitive market conditions?
Always look to improve on what i did the day before which would lead to a successful month. Then seeing how i can maintain and improve further on my sales skills and outreach methods/protocals.